Ian has extensive experience in Helpdesk, desktop and network support
within a wide range of technologies, especially performing 1st,
2nd, 3rd line and telephone support in the MS Windows, Office and
Active Directory environment, as well as some Mac experience.
With in-depth experience of hardware and software installation,
procurement and liaison with suppliers and service providers. He
communicates well with users at all levels and is equally able to
work on his own initiative as well as part of a team.
With many years of IT Support in a number of disciplines, He brings
a hands-on approach to any relevant situation, combining rapid resolution
of IT problems with a commitment to user satisfaction and the professional
provision of IT solutions.
His depth and breadth of IT experience finds application in almost
any related situation, from support and administration through to
systems design, installation and management.
Ian's CV is available here (PDF 25kb) and his web site is www.ianspringham.co.uk - Ian Springham - Intelligent IT Solutions.
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